Kura Homes

Privacy Policy

Last updated: 01 Jan 2025

1. Overview

Kura Homes Private Limited (“Kura Homes“, “we”, “us” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose and safeguard personal data when you visit our website, interact with our sales team, attend our showrooms, or use any services we provide.

2. What we collect

We may collect the following categories of personal information:

  • Contact information: name, postal address, email address, phone number.
  • Identity & documents: government ID numbers, PAN, proof of identity, documents required for booking or verification.
  • Transaction data: booking details, payment information (we use secure payment partners), invoices and receipts.
  • Technical data: IP address, device & browser information, cookie identifiers, browsing behaviour on our site.
  • Communications: recordings or copies of communications with our sales/support teams if you contact us by phone, email or chat.

3. How we use your personal data

We use personal data for legitimate business purposes including:

  • To respond to enquiries, manage bookings and provide property-related services.
  • To process payments and fulfil contracts with customers.
  • To operate, maintain and improve the website and our services.
  • To comply with legal and regulatory obligations (including anti-money laundering and taxation).
  • To send service messages and, where consent is given, marketing communications about relevant projects and offers.

4. Cookies & tracking technologies

We use cookies, web beacons and similar technologies to personalize content, analyze site usage and support advertising. You can manage or block cookies through your browser settings. For more granular control, visit your browser’s privacy settings or use our cookie preference center (if enabled).

5. Third-party services & sharing

We may share personal data with:

  • Service providers (payment processors, analytics, CRM platforms, hosting providers).
  • Legal, regulatory or tax authorities, where required by law.
  • Our business partners for property-related services, inspections and registrations.

We require such third parties to respect the security of your data and only process it for specified purposes.

6. Data security

We implement reasonable technical and organisational measures to protect personal information from accidental loss, misuse, or unauthorized access. Examples include encryption of data in transit, access controls, and secure storage systems. However no method of transmission over the internet is 100% secure.

7. Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes and enforce our agreements. Retention periods may vary depending on the type of data and the reason for processing.

8. Your rights

Depending on applicable law you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete information.
  • Request deletion or restriction of processing.
  • Object to processing where we rely on legitimate interests.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us (details below). We will respond in accordance with applicable law.

9. Children

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. International transfers

Personal data may be processed in countries other than your country of residence. When we transfer data internationally we ensure appropriate safeguards are in place to protect your information.

11. Changes to this policy

We may update this policy from time to time. Any material changes will be notified via our website or by other means where required. The effective date above indicates when the policy was last revised.

12. Contact us

For privacy inquiries, requests to exercise your rights, or questions about this policy, contact:
Kura Homes Private Limited
Registered Office: Plot No. 19 & 20, Wahhab Nagar, Sikh Village, Secunderabad, Telangana 500009.

Where required, our processing of your personal data is based on one or more lawful grounds including contract performance, compliance with a legal obligation, legitimate interests, or your consent. This policy is governed by the laws of India and any disputes will be subject to the competent courts at Hyderabad, Telangana (unless otherwise required).

14. Additional notices

Depending on specific products or services, we may provide supplementary privacy notices at the point of collection that apply in addition to this policy.